Refund policy

Return & Refund Policy

At Tarik’s Mart, we want you to be completely satisfied with your purchase. If you receive an item that is damaged, defective, incorrect, or does not meet your expectations, we are here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return, the product must:

  • Be unused and in its original condition.

  • Be returned with its original packaging, tags, and accessories, if applicable.

  • Not show signs of damage caused by misuse, improper handling, or normal wear and tear.

  • Be accompanied by your order details or proof of purchase.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

Please provide:

  • Your order number

  • A description of the issue

  • Clear photos or videos of the product and packaging

After reviewing your request, we will provide instructions for the return or replacement.

Refunds

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund.

If your refund is approved, the amount will be processed through your original payment method. Processing times may vary depending on your bank or payment provider.

Shipping charges may be non-refundable unless the return is due to an incorrect, damaged, or defective item received from us.

Exchanges

If you received a defective, damaged, or incorrect item, we may offer a replacement instead of a refund, subject to product availability.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety, personalization, or other applicable restrictions. Such exclusions will be indicated on the relevant product page where applicable.

Return Shipping

If the return is due to receiving a damaged, defective, or incorrect item, Tarik’s Mart will assist with the return shipping arrangements where applicable.

For returns due to a change of mind or other customer preference, return shipping costs may be the customer's responsibility.

Contact Us

If you have any questions about our Return & Refund Policy or would like to request a return, please contact us:

Tarik’s Mart
📧 tariks.martcontact@gmail.com
📞 +1 647-989-8706

We are happy to assist you and make your shopping experience with Tarik’s Mart as smooth as possible.